The Jim & Shelby Show (Episode 9) – Color Mastery, Vehicle Wrap Innovation and Purple Sharpies

Jim and Shelby have spent the week consulting with a vehicle wrapping facility in Long Island called CL Visual, uncovering a shop obsessed with color precision, cutting-edge tech, and empowering its team – all led by owner Chris Defeo.

A Shop Wrapped in Creativity

The Tour: Every Surface Tells a Story

Jim and Shelby kicked off their “All Things Print Podcast” tour at CL Visual’s Long Island, New York facility. The vibe? Immersive. “Everything’s wrapped—even the bathroom,” Jim noted, pointing to the Mad Hatter-themed front office. As Chris guided them through design stations and production floors, one thing was clear: this was a shop living its craft.

Tech, Tools, and Tireless Output

The production area buzzed with activity:

  • A retired flatbed printer (now a parts donor).
  • Two high-mileage ColorPainter printers.
  • A brand-new Mimaki
  • A GTI light booth for color-critical checks.
  • Worktables overflowed with projects. “Lots of wrap,” Shelby observed—a testament to CL Visual’s national client reach. For a 7-year-old shop, the investment was striking. Chris’ philosophy? “Right tech is the lifeblood. It’s how we differentiate.”

Certifications & Culture: The CL Visual Edge

Chris didn’t just collect hardware—he invested in expertise. As an MPS-certified shop (3M’s Matching Program System), he championed credentials: “I’m a certification guy. It takes guts to put in the work.” This aligned with Jim and Shelby’s core ethos at ColorCasters. But beyond paper? Empowerment. Chris trained his team with blunt encouragement: “You’ll mess up. We’ll reprint. Eventually, you’ll just know how.” His rationale? “If you’re never allowed to fail, you’ll never climb higher.”

The Color Nerd’s Journey

Chris’ obsession started in offset printing—where color tolerance is non-negotiable. Now, clients like Kick Charge Creative (branding experts for home-service giants) demanded that same rigor. CL Visual already used X-Rite i1 tools pre-Caster Color’s visit, but sought deeper solutions for challenges like:

  • File-type inconsistencies.
  • Printer drift (even matching models age differently).
  • Post-profiling, Chris focused on sustainability. “How do we verify color weekly? Tools like SpeckChecks or Nix Sensors? Data—not guesses—will drive recalibration.”

Purple Reigns Supreme

One quirk stole the show: Chris’ purple Sharpie. He tagged samples, emails, and tools exclusively in violet. Why? “No idea—but I love purple. My bedroom’s lavender. My daughters love pink; I claim purple.” His team knew the rule: If it’s purple, it’s Chris’. The marker symbolized ownership—and a boss who embraced quirks while chasing perfection.

“Relationships are everything. Keeping this business going? Color’s a huge part of that.”
— Chris Defeo, CL Visual Co-Owner

CHRISDEFEO White